Essential Questions You Should Be Asking Your Auto Service Technician

 Asking questions is always an excellent idea whether you're in class or at the doctor. It's also a key thing to do when you're getting auto service done with your service technician. Understanding what's going on under the hood of your ride and what your chosen technician is doing to fix your problems is essential to becoming a better driver. This also helps you know exactly what you're paying for. 

At Toyota of Orlando we take absolute care to brief all our customers on what services we're providing and what goes into a repair. But, that doesn't mean you should hold your questions. Check out these essential questions you should ask of your automotive technician. 

What You Should Be Asking Your Auto Service Tech

Question 1) Which Certifications Do You Have?

Being an auto service technician is not only physically demanding, it requires a great deal of credentials. Technicians must be certified in specific areas of service before being able to conduct those jobs on their own. This means many hours of learning and apprenticeship. Before your chosen mechanic begins their work on your Orlando vehicle, ask which certifications they hold and what jobs they allow them to do. 

Question 2) What Replacement Parts Does Your Shop Use?

Replacing parts is an essential part of vehicle service and the types of parts used to replace your broken or old ones can make or break the repair entirely. There are many aftermarket automotive parts out there that can get the job done, but it's always better to use OEM parts. Here at Toyota of Orlando we only use genuine Toyota OEM parts so your vehicle will always stay at factory quality whenever you have auto service done. 

Question 3) Does Your Shop Offer Free Estimates?

You'd be hard-pressed to find a shop that doesn't offer free estimates before you surrender your vehicle, but you never really know unless you ask. We always recommend asking your auto service technician if free estimates on repairs are offered to avoid any unexpected expenses. You should also ask for the technician to inform you of any unexpected repairs that need to be completed as some shops will simply conduct the repair and bill you for unrequested services. 

Question 4) How Long Will the Repair/Service Take?

Depending on what type of service you need completed, your time waiting could be short or long (to put it obviously). But, if the shop is busy a longer wait time could occur even if the service you need typically doesn't take long. Ask your service technician how long you should expect to wait so you know how long you'll be without a car. 

Question 5) What are Your Costs for Labor? 

Every shop calculates their time and labor costs differently. Before you surrender your vehicle for auto service, ask your technician how much will be added to your bill regarding labor fees.

Are you ready for quality auto service? Schedule an appointment online or visit Toyota of Orlando at 3575 Vineland Road today!